Incident Response

What is Incident Response?

Incident response is an organised approach to addressing and managing the aftermath of a security breach or attack (also known as an incident). The goal is to handle the situation in a way that limits damage and reduces recovery time and costs.

What does Incident Response involve?

If you’ve suffered a breach, we’ll help you immediately with guidance, support and technology to deal with the incident and minimise business impact. We’ll deploy a rapid response team and quickly establish a process to deal with the incident. We’ll then contain the cause of incident and provide support and guidance to resolve it. And we will work with you to create a tactical road map of recommendations to reduce risk in the future.

It’s safe to assume that your organisation will, at some point, suffer a breach. So incident response planning needs to be part of your business continuity planning.

We will help you create a functional incident response plan which will:

  1. Define the incident response team along with their roles and responsibilities
  2. Agree any skill sets that may be required which don't exist within your organisation
  3. Define your communications process and plan for effective communication during and after the incident
  4. Define the criteria to declare when an incident has started as well as when the incident has ended

There’s a lot more to it that this of course, but predefined, the process will allow the response to start within minutes of the incident being declared.

Contact us now for a quote or additional information